Student Storage
in Warwickshire

Frequently Asked Questions

More questions? Please get in touch – we’re here to help!

• What is an item?

  An item is anything that one person can carry that doesn’t exceed 16kg. It could be a box, a suitcase, a bike or a chair. The best way to think of it? If you can’t carry it, it’s probably too heavy!

• Where will my items be stored?

  All items will be stored in our humidity-controlled, smoke and burglar alarmed facilities.

• Are my goods insured?

  We provide liability cover up to the value of £250 with a limit of £75 per item – further information on our liability is available in our terms and conditions.

• Will I be able to access my items during the time in store?

  All student goods are kept together, so it won’t be possible to access goods during the time in store. However, if you need to have access to your belongings, our self-storage facilities are accessible 12 hours a day, 7 days a week. Just ask if you’d like further information.

• How should I prepare my items ready for collection?

  Please make sure all items are clearly labelled with name, address and date into store. All boxes and suitcases must be securely sealed and other items must be wrapped.

• Will you collect from my door?

  All collections and deliveries are to and from ground floor or first floor only.

• Is there a weight limit for each item?

  There’s a maximum weight limit of 16kg per item. If any box is heavier than this, the box will be ‘split’ and a charge will be made.

• My friend needs storage too - can we store together?

  You can combine your storage with a friend, but all goods must be stored under one name and consignments will be collected from and delivered to a single address. We can only make one collection and delivery per consignment. Any changes to a booking, once it has been confirmed, will be subject to an administration charge.